Cbr cleaning and facility services are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you when you:

• Use our website or interact with us online
• Make an enquiry or booking for our services
• Provide feedback or participate in surveys
• Communicate with us via email, phone, or social media
• Enter into transactions with us

The types of personal information we may collect include:

• Name, address, and contact details
• Payment information
• Details about the services you request
• Information relevant to customer surveys and/or offers

2. Use of Personal Information

We use your personal information for the following purposes:

• To provide you with the services you have requested
• To communicate with you about your bookings, enquiries, or feedback
• To process payments and manage your account
• To improve our services and customer experience
• To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who assist us in providing services to you
• Third-party suppliers and partners involved in delivering our services
• Regulatory bodies and law enforcement agencies as required by law
• Other parties with your consent or as permitted or required by law

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We implement appropriate security measures to ensure the confidentiality and integrity of your personal information.

5. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access to or correction of your personal information, please contact us on info@cbrservices.com.au.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:  info@cbrservices.com.au